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HSP Visa Claims

Claims to your Health Spending Account:

Each claim you make with your Health Spending Account will reduce your available amount dollar for dollar.  For example, if you have used your $450 limit for orthopedic inserts and have an additional $100 expense, you may receive reimbursement for this $100 by claiming it through your Health Spending Account. That would reduce the amount available on your account by $100.

In most cases, your HSP visa card will be accepted at your dentist/orthodontist, a wellness centre for any medical expenses such as chiropractor or physiotherapy, but if you do need to submit a claim using your HSP visa account, A claim form can be found on the Canada Life Site by clicking on this link Health or Dental HSP Claim form

The plan reimburses 80% in most cases and you should always try to submit to the plan first what will be covered.

Group-Net-Plan-Members-E-Claims:

Through GroupNet, you can register to submit your claims online through member E-Claims.  To file an E-Claim follow the 6 easy steps outlined on Groupnet.

If you do not want to submit online, you will still be able to print a claim form through GroupNet.  Depending on your computer and the browser you are using, claim forms on Groupnet may already be populated with your information when you log in.

If you submit a paper form:

Be sure to check the box at top right of the form indicating whether you want any unpaid portion of your claim processed through your HSP -Visa Account (as long as you still have money available.).

  • Attach the original Explanation of Benefits if this claim was first submitted under another plan and you need to coordinate your benefits under your IA plan
  • Keep a copy of your claim form and receipts (or Explanation of Benefits) for your own records.
  • If you can claim an expense under another plan (such as your spouse’s benefits plan), you may want to do claim their first before submitting your claim under the HSP-Visa.
  • HSP-Visa claims must be received by Canada Life within 120 days following the end of the plan year in which the expense occurred.

Make sure you attach your original receipts and mail to:

Winnipeg Health & Dental Claims
Canada Life Assurance Company
BOX 3050
Winnipeg,  MB  R3C 0E6

If you have questions about your card, your healthcare spending account or if you need to check your account balance: