Canada Life technology offers unprecedented convenience. Canada Life gives plan members more choices than ever before with convenient technology and easy access to benefits information.
GroupNet™ for Apple Watch -A newer technology solution for plan members to access their benefits information.
Use GroupNet for Apple Watch to:
Check coverage balances and claims history
View card information including member ID, Drug, and Travel Assistance
Locate the nearest provider who has access to Provider eClaims,
through the built-in GPS mapping tool.
GroupNet for Plan Members
Access to group benefits information is easy with GroupNet for Plan Members. You can register once and connect to secure, user-friendly services. Registering for GroupNet is a secure and fast way for you to get information about your coverage or claims 24 hr/day, 365 days a year. You can also send a secure e-mail to Canada Life from the Groupnet site.
Register now for GroupNet for Plan Members
Make sure you have the following information before you start to register:
- Plan number and Assure Drug Card ID number (You can find this on your latest Explanation of Benefits or your Assure Drug Card)
- Your date of birth
- Your postal code
- Your email address
If you need to speak to a Customer Service Agent, call the I.A.T.S.E. line to the Benefit payment Office at 1-855-729-1839. Once registered: Submit claims online Sign up for direct deposit of claim payments View card information, including member ID, Drug and Travel Assistance Search drugs by name or drug identification number to find out if they’re covered and at what percentage
GroupNet Mobile: For IOS & Android This free mobile app lets you use your device to:
- Register for GroupNet, set claims notifications and submit claims online
- Access information about their benefits, coverage balances, claims and more
- View card information including member ID, Drug, and Travel Assistance
- Locate the nearest provider who has access to Provider eClaims, through a built-in GPS mapping tool
- Search drugs by name or identification number (DIN) to find out if they’re covered and at what percentage*
- Access a library of drug information to learn about interactions, possible side effects, and more.
Provider eClaims: faster, greener and convenient
Provider eClaims offers on-the-spot claims submission at approved providers, including chiropractors, physiotherapists, opticians, and more.
There are more than 31,000 healthcare providers signed up for Provider eClaims across Canada. To find out if their providers are registered, plan members can check out the provider listing on GroupNet for Plan Members, or GroupNet Mobile.
Electronic healthcare spending accounts
Health SolutionsPlus is our innovative approach to healthcare spending accounts. It provides plan members with a Visa payment card to pay for claims at approved providers. It gives plan members the choice of how and where they spend their healthcare dollars.
Auto-adjudication means plan members get reimbursed quickly and accurately
Our auto-adjudication rates for Provider eClaims and Member eClaims average 87% of all claims submitted. When a claim is submitted, our systems process a sophisticated series of checks, including the plan’s benefit payment rules, maximums, deductibles, coinsurance, and more. It’s fast and convenient.
Enhanced security
Our eClaims solutions offer convenience and flexibility. Tools are built-in and include state-of-the-art controls to prevent and detect fraud and plan misuse. Only approved providers can use provider eClaims, and our Health SolutionsPlus card only works for eligible expenses. Claims submitted through GroupNet for Plan Members are subject to random audits to ensure greater security.
Text messaging Plan members can get instant access to their benefit details with GroupNet Text! Sign up on: GroupNet for Plan Members under the Your Profile tab.
Try it out! -Text Maxchiro to 204-289-1667 and you’ll receive information on your chiropractic benefit coverage. For a complete list of keywords, text Help. For a description of the type of information a keyword provides, text
Help and the keyword. While in the Your Profile tab, you can also sign up to receive texts from Great-West that advise when their claims have been processed.
DrugHub for IOS
A virtual medicine cabinet in your pocket, DrugHub is an iPhone app available to Canadians for download.
- Search thousands of medications – review instructions, interactions, side effects, and more.
- Set reminders for you and your family to take medications on schedule – know when you’re running low and when to order refills.